Privacy policy

Minoterie de Colagne S.A. Data Privacy Policy

This privacy policy defines and informs you on how Minoterie de Colagne S.A. uses and protects the information you provide us with, where applicable, when accessing this site from the following URL: moulindecolagne.fr (hereinafter the “Website”).

Please note that this privacy policy may be modified or supplemented at any time by Minoterie de Colagne S.A., particularly in order to comply with any legislative, regulatory, legal or technological developments. In such an event, the date of modification will be clearly noted at the top of this policy. These modifications will apply to the User as soon as they are posted online. The User should therefore regularly check this privacy and cookies policy to be aware of any changes.

I. PERSONAL DATAS

It is generally possible to visit Minoterie de Colagne S.A.’s Website without providing any personal information. In any event, you are in no way obliged to provide this information to Minoterie de Colagne S.A.

However, if you should opt to refuse the terms of this policy, you might not be able to benefit from information or services you have requested. To provide you with such, Minoterie de Colagne S.A. may in some cases ask you to enter your surname, first name, email address, telephone number, company and title (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by Minoterie de Colagne S.A., for the purposes indicated in point 2 below as well as those stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the Data Protection and Civil Liberties Act of 06 January 1978, as amended, Minoterie de Colagne S.A. hereby informs you of the following:

  • 1. Identity of the data processing manager

The data processing manager is Minoterie de Colagne S.A., headquartered at Moulin de Colagne 48100 CHIRAC, Lozère.

Tel: 04 66 32 70 03

  • 2. Data processing purposes

Minoterie de Colagne S.A. may process your Personal Information:

(a) in order to provide you with information or services you have requested (for example, the Newsletter, sales offers, white books or even to assess your level of conformity with a quiz); and/or

(b) in order to collect information allowing us to improve our Website, products and services (in particular via cookies); and/or

(c) in order to contact you about various events relating to Minoterie de Colagne S.A., including product updates and customer support.

  • 3. Data recipients

Only Minoterie de Colagne S.A. will receive your Personal Information. This information, whether in individual or aggregated form, is never shared with a third party, notwithstanding the subcontractors hired by Minoterie de Colagne S.A. (on which you may find more information in point 7 below). Neither Minoterie de Colagne S.A. nor any of its subcontractors, will sell the personal data of its Website’s guests or Users.

  • 4. Data retention

Your Personal Information will be stored by Minoterie de Compagne S.A. only as long as needed to fulfil the data collection purposes indicated in point 2 above, which may not in any case exceed a period of 24 months.

  • 5. Data Protection Rights and Freedoms

You have the following rights over your Personal Information, which you may exercise by writing to us at the postal address in point 1 or by completing the form on our contact page.

Data access and provision rights

You have the right to access your Personal Information.

However, due to Minoterie de Colagne S.A.’s security and privacy obligations in the processing of personal data, your request will be processed only if you provide proof of your identity, such as a scanned copy of your valid identity document (in the event of a request made via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

Minoterie de Colagne S.A. hereby informs you that the company will be entitled, as the case may be, to refuse clearly abusive requests (on account of their number or repetitive/systematic nature).

To assist you in your request, particularly if you wish to exercise your right of access by means of a written request to the postal address in point 1, the following link provides you with a model letter drafted by the National Commission of Data Processing and Freedoms (“CNIL”).

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to data rectification

By law, you are entitled to request the rectification, updating, blocking or even deletion of personal data which may be inaccurate, erroneous, incomplete or obsolete.

In addition, you may define general and specific guidelines relating to the use of your personal data after your death. Where appropriate, the heirs of a deceased person may require that the death of their relative be taken into account and/or that their data be updated as necessary.

To assist you with your request, particularly if you wish to exercise, on your own account or on behalf of one of your deceased relatives, the right to rectification by means of a written request to the postal address in point 1, the following link provides you with a model letter drafted by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to object

This right may only be exercised in one of the following two situations:

  1. When exercising this right is based on legitimate reasons; or
  2. When exercising this right is intended to prevent data collected from being used for market development purposes.

To assist you with your request, particularly if you wish to exercise your right to object by means of a written request to the postal address in point 1, the following link provides you with a model letter drafted by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

  • 6. Response time

Minoterie de Colagne S.A. commits to responding to your request to access, rectify or object to the use of your data, or any other request for additional information, within a reasonable period of time which may not exceed 1 month as from the receipt of your request.

  • 7. Authorised service providers and transfer to a third country of the European Union

Minoterie de Colagne S.A. hereby informs you that the company uses its authorised service providers to facilitate the collection and processing of the data you provide us with. These service providers may be located outside the European Union and transfer data collected through the various forms on the Website (with the exception of the form allowing you to exercise your Data Protection Rights and Freedoms, which is offered and used only by Minoterie de Colagne S.A.).

Minoterie de Colagne S.A. has previously ensured that its service providers implement adequate guarantees and comply with strict conditions of data privacy, use and protection. The company focuses particularly on the existence of a legal basis for transferring data to a third country. In this sense, one of our service providers is subject to internal company rules (or “Binding Corporate Rules”) approved by the CNIL in 2016, while the others are subject not only to Standard Contractual Clauses but also to the Privacy Shield.

  • 8. Claims made before the competent authority

If you believe that Minoterie de Colagne S.A. has not complied with its obligations regarding your Personal Information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you may send an electronic request by clicking on the following link: https: https://www.cnil.fr/fr/plaintes/internet.

II. COOKIES POLICY

When you first visit Minoterie de Colagne S.A.’s Website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be stored in files called “cookies”. Our cookie policy allows you to better understand the provisions that we implement with regard to browsing our website. In particular, it informs you about all the cookies on our website, their purpose (part I.), and explains how to configure them (part II.)

  • 1. General information regarding cookies used on Minoterie de Colagne S.A.’s website

Minoterie de Colagne S.A., as publisher of this website, may install a cookie on your terminal’s hard drive (computer, tablet, mobile, etc.) in order to guarantee smooth and optimal browsing on our website.

“Cookies” (or connection trackers) are small text files of limited size which allow us to recognise your computer, tablet or mobile in order to personalise the services we offer you.

The information collected through cookies in no way allows you to be identified by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and send you content that is tailored to your interests. None of this information is shared with third parties, unless Minoterie de Colagne S.A. has obtained your prior consent or when the disclosure of this information is required by law, by court order, or any administrative or judicial authority empowered to access it.

To help you understand the information that cookies identify, you will find a table below listing the different types of cookies that may be used on Minoterie de Colagne S.A.’s website, what they are called, their purpose and their retention period.

  • 2. Configuring your cookie preferences

You may accept or refuse cookies at any time.

When you first visit Minoterie de Colagne S.A.’s Website, a banner briefly shows you information relating to the use of cookies and similar technologies at the bottom of your screen. This banner warns you that, by continuing to browse Minoterie de Colagne S.A.’s website, (for example, by loading a new page or clicking on various elements of the site), you agree to have cookies stored in your terminal. You are also deemed to have given your consent to the use of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie, it may be necessary for the company to obtain your consent to store and read cookies on your terminal.

a. Cookies exempt from consent

In accordance with the recommendations of the National Commission of Data Processing and Freedom (CNIL), certain cookies are exempt from prior consent, due to the fact that they are only necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include cookies used for session identification, authentication, load balancing and cookies for customising your user interface. These cookies are fully subject to this policy insofar as they are issued and managed by Minoterie de Colagne S.A.

b. Cookies requiring your prior consent

This requirement applies to cookies issued by third parties and termed “persistent” as they remain in your terminal until their deletion or expiration date.

Since these cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This cookie group includes audience measurement cookies (in particular PIWIK), advertising cookies (which Minoterie de Colagne S.A. does not use) and social media cookies (including Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies record statistics on site visits and the use of various site elements (such as the content/pages you visit). These data help to improve the ergonomics of Minoterie de Colagne S.A.’s website. An audience measurement tool used on this website:

o GOOGLE ANALYTICS, privacy policy available at the following link: https://piwik.org/privacy-policy/

o YOUTUBE, by GOOGLE, privacy policy available at the following link (English only): https://policies.google.com/privacy?hl=fr&gl=fr

Social media cookies are issued and managed by the publisher of each social network. With your consent, these cookies allow you to easily share part of the content published on Minoterie de Colagne S.A.’s website, particularly through a share app icon, depending on each social network. Four types of social media cookies are used on Minoterie de Colagne S.A.’s website:

o Facebook – view cookie policy at the following link: https://fr-fr.facebook.com/policies/cookies/

o LinkedIn – view cookie policy at the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR

o Twitter – find options for managing or restricting the use of cookies and view cookie policy at the following link: https://support.twitter.com/articles/20170518#

o YouTube – seek assistance on how to delete cookies using your Google Chrome browser at the following link: https://support.google.com/youtube/answer/32050?hl=fr as well as their full cookie policy: https://www.google.fr/intl/fr/policies/technologies/cookies/

c. You have various cookie configuration tools at your disposal

Most Internet browsers are configured by default so that cookie storage is authorised. Your browser gives you the opportunity to modify these standard settings so that all cookies can be systematically rejected or only some cookies are accepted or refused, depending on their issuer.

ATTENTION: Please note that refusing cookie storage in your terminal is nevertheless likely to alter your user experience as well as your access to certain website services or functions. In this event, Minoterie de Colagne S.A. declines any liability related to the sub-standard browsing conditions which may occur as a result of your decision to refuse, delete or block the cookies needed for optimal site operation. These consequences do not constitute damages and you will not be entitled to compensation in such an event.

Your browser allows you to delete the cookies in your terminal or to receive notification when new cookies are likely to be stored in your terminal. These settings have no effect on your browsing experience but using them would mean losing the benefits provided by the cookie.

Please see the following list of the multiple tools available for configuring the cookies stored in your terminal.

d. Your Internet browser settings

Each Internet browser offers its own settings for managing cookies. To find out how to change your cookie preferences, the links below will help you access the browser menu for this purpose:

Chrome : https://support.google.com/chrome/answer/95647?hl=fr

Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera : http://help.opera.com/Windows/10.20/fr/cookies.html

Safari : https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information on tools for managing cookies, check the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any other questions or requests for information on our cookie policy, please contact us through our form.